Apple iPad
April 4, 2010 · by Kevin Runde
I got an iPad this weekend. I reserved one ahead of time thankfully. Still I showed up at 8:30 and had to wait inline to pick up my reserved iPad. WOW. This was the first Apple product I picked up on release day. I was really impressed with how Apple handled the release. Then knew there would be a line so the had staff on hand to check people in while they were in line. They handed out water and even bought everyone a free coffee from the coffee shop. The coffee show had an employee coming out letting everyone know about it and then bring them drinks so you didn’t have to leave the line. I have been at several releases and none have been this good. Also just before they opened up they had all the employees come out, run around the line cheering and giving people high fives. Kinda like a sports team coming out on the field. I know that sounds corny, but it was good. So then when you get to the front of the line someone greets your and has you wait for the next available person. The greeter introduces the two of you and then that person stays with you for the whole purchase. They know what they are selling and make it a fast and friendly process. Simply WOW! Way to go Apple. I hope Microsoft really gets how Apple makes the Apple store successful.
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